Terms of service
This document is a draft being reviewed by our legal advisers. If anything here matters to a decision you are making, please email sam@ec360.ae.
These terms apply to the Stone Max service and this website, provided by EC360 ("we", "us"). Stone Max is supplied to businesses. Your company's order form or pilot agreement with us ("the agreement") sets out scope, fees and service details; if it differs from these terms, the agreement wins.
1. Accounts and access
- Accounts are created by your company's Stone Max administrator. Each person must have their own account; sharing a sign-in is not allowed.
- Keep your password secret and tell your administrator or us straight away if you think someone else has used your account.
- Your company is responsible for who it invites, the roles it gives them and removing people who leave.
- You must be at least 18 and using Stone Max for your work.
2. Acceptable use
Do not use Stone Max to break the law, to upload anything you do not have the right to share, to try to reach another company's data, to probe, overload or work around its security, or to copy or resell the service. We may suspend an account that does this, and will tell your company why.
3. Your company's data
- Project records and documents your company enters belong to your company. We use them only to provide Stone Max to you, as described in the Privacy policy.
- Your company can export every project's registers to Excel at any time.
- When the agreement ends, we return or delete your company's data as the agreement sets out.
- We keep your company's information confidential and do not use it to train AI models.
4. The service
- We work to keep Stone Max available, secure and correct, but we do not promise it will be uninterrupted or error-free. Planned maintenance is done outside Gulf working hours where possible.
- Support is by email at sam@ec360.ae. Any response times or service levels are those stated in the agreement.
- We may improve or change features. We will not remove a feature your company relies on during a paid term without telling you first.
5. Fees
Fees, if any, are only those set out in the agreement. There are no charges through this website and no automatic renewal unless the agreement says so.
6. Our intellectual property
Stone Max, its software, design and documentation belong to us or our licensors. Your company has the right to use it for its own projects during the agreement. Ideas or feedback you send us may be used to improve the service.
7. Responsibility
Stone Max helps you record and report on projects; decisions remain yours. To the extent the law allows, we are not responsible for indirect or consequential loss, such as loss of profit or delay claims, and our total liability under these terms is limited to the fees your company paid us in the twelve months before the claim. Nothing here limits liability that the law does not allow to be limited.
8. Ending use
Your company can stop using Stone Max as the agreement allows. We may suspend or end access for a serious breach of these terms, after notice where reasonable.
9. Changes to these terms
If we change these terms in a way that matters, we update the date above and signed-in users are asked to read and accept the new version before continuing. We record who accepted which version and when.
10. Law
These terms are governed by the laws of the jurisdiction stated in your company's agreement with us, and disputes go to the courts stated there, unless the agreement says otherwise.